![]() This cookie stores user-like settings for the chat system provider, which are required for our online chat service. ![]() These discounts are usually communicated through newsletters, which are created and managed by us with the tool "Emarsys". Emarsysįor a more convenient implementation of discounts, we occasionally use cookies which guarantee the discount through a so-called affiliate program through the link of origin. Microsoft stores the information anonymously. No personally identifiable information is submitted to Microsoft. We may use the information collected through cookies to generate statistics about ad performance. Through Microsoft Ads Conversion Tracking, Microsoft and we can track which ads users interact with and which pages they are redirected to after clicking on an ad. The data is stored anonymously by Google. No personally identifiable information is submitted to Google. We may use the information collected through cookies to compile statistics about ad performance. Through Google Ads conversion tracking, Google and we are able to track which ads users interact with and which pages they are redirected to after clicking on an ad. Items that are out of stock, sold out or otherwise unavailable are subject to price changes that may be because of price rises and market fluctuations that are outside of Sky Music's control.Our shop uses Google Ads. Yes we price match! Read the full policy here before applying via the 'Price Match - Found A Better Price?' link on a product.Īdvertised prices only apply to items currently in stock and ready to ship. Please see Studio 19 terms & conditions for their return policy. The 30 Day Returns Policy does not extend to orders made under a Studio 19 Rental agreement. with multiple returns in a short period of time without a valid reason. Sky Music reserve the right to revoke return privileges to any one individual abusing this 30 Day Returns Policy, i.e. Sky Music reserve the right to refuse a return we believe may be an abuse of this policy. ![]() For metro-Melbourne orders we charge a flat rate of $18 for change of mind swaps and exchanges & returns and staff will advise for interstate, rural and Victorian areas outside of the metro-Melbourne area.ĭISCLAIMER:The 30 Day Returns Policy stated above is not a comparison or ‘try before you buy’ style service. Please see the full policy for conditions, exemptions and procedures. If you are not satisfied with your new product for any reason you may return it for a refund, exchange or store credit within 30 days of purchase. Here at Sky Music, we want you to be 100% happy with your purchase. If you are approved, we will process the return as a refund, exchange or store credit as quickly as possible. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will be in contact to notify you that we have received your returned item. We will get back to you as possible with a Return Authorisation and instructions. To initiate a return please provide the requested information in the " Returns & Exchanges Form". If you are having trouble tracking your order, please feel free to contact us for assistance! Tracking details will be emailed to you as soon as your order has been processed for shipping. If you have any concerns, or require an item to be delivered by a certain date, please contact us so that we can try our best help you receive your order on time. Delivery times may take longer for rural/ remote areas. If for any reason there may be a delay, we will contact you within 2 business days. Orders are dispatched within 1 -2 business days and usually takes 2-5 business days to arrive within Australia. Please feel free to contact us prior to checkout for more information. We apologise in advance if this affects you. This may result in a partial shipping cost after checkout or orders being refunded and cancelled due to our usual courier services being unable to service certain rural areas. If this applies to your order we will be in contact ASAP after checkout. Large and Heavy items (Large Amps and Cabinets, Pianos, Drum Kits)Ĭustomers outside of Australian Metro areas please be advised that we cannot offer free shipping on bulky items to certain rural areas.Orders that may incur a shipping surcharge: That is why on top of our Best Price Guarantee, we offer free shipping on most orders over $199. ![]() At Sky Music we are committed in offering the best prices in Australia.
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